Postage & Packaging and Delivery

Orders under 2kg are usually dispatched with the Royal Mail. Orders over 2kg or oversized parcels will be dispatched by the most cost effective means. Please note, postage and packaging of Hexon Box sets is different from that of miniatures, as these are dispatched by courier, see below. If your order is lightweight relative to the order value, P&P charges may well be less than that shown below, in which case P&P will be adjusted accordingly.

P&P for items excluding Hexon box sets... For Hexon Box Sets click here

UK, BFPO -  at cost (Minimum £3.75)

Overseas orders under 2kg are sent using the Royal Mail International Small Packet Post. This is not a tracked or sign for service. If you would like your order sent using the International Tracked or International 'Sign For' service please contact us when placing your order. Orders over 2kg are sent using a courier.

Europe* :  (Minimum £5.00)
Shipping is calculated by weight and volume of package. Orders over 2kg in weight may incur slight additional courier costs. 

Rest of World, including Australia, Canada, USA and New Zealand  (Minimum £5.00)
Shipping is calculated by weight and volume of package. Orders over 2kg in weight may incur slight additional courier costs.  

Europe* :
Albaina, Armenia, Austria (EU), Azerbaijan, Azores (EU), Balearic Islands (EU), Belarus, Belgium (EU), Bosnia Herzegovina, Bulgaria (EU), Canary Islands, Corsica (EU), Croatia, Cyprus (EU), Czech Republic (EU), Denmark (EU), Estonia (EU), Faroe Islands, Finland (EU), Georgia, Germany (EU), Gibraltar (EU), Greece (EU), Greenland, Hungary (EU), Iceland, Irish Republic (EU), Italy (EU), Kazakhstan, Kosovo, Kyrgyzstan, Latvia (EU), Liechtenstein, Lithuania (EU), Luxembourg (EU), Macedonia, Madeira (EU), Malta (EU), Moldova, Monaco (EU), Montenegro, Netherlands (EU), Norway, Poland (EU), Portugal (EU), Romania (EU), Russia, San Marino, Serbia, Slovakia (EU), Slovenia (EU),  Spain (EU), Sweden (EU), Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.

Rest of the World:
Covers all countries, not defined as being in Europe.
Australia, Belau, British Indian Ocean Territory, Christmas Island (Indian Ocean), Christmas Island (Pacific Ocean), Cocos Islands,  Cook Island, Coral Sea Island, Fiji, French Polynesia, French South Antarctic Territory, Keeling, Kiribati, Macao, Nauru Island, New Caledonia, New Zealand, New Zealand Antarctic Territory, Papua New Guinea, People's Democratic Republic of Laos, Pitcairn Island, Republic of Singapore, Solomon Islands, Tahiti, Tokelau Islands, Tonga, Tuvalu, USA, US Samoa, Western Samoa.

P&P for Hexon box sets and equivalent Hexon Boards

Hexon box sets are delivered by courier, FedEx, UPS, DHL or other. It is important to supply your full postal address and contact telephone number when placing an order. Why? You may need to be contacted regarding the delivery of your order. If the courier calls when you are out arrangements can be made to rearrange delivery of you parcel at your convenience. A tracking reference will be emailed to you so you can follow the progress of your order online.

Delivery to Europe:
Austria, Belgium, Channel Islands, Denmark, Finland, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Mainland Spain, Sweden.
 

Delivery of your Order 

We take great care to ensure that your receive your order in perfect condition. All our products are carefully inspected, and carefully packaged to ensure you receive then in excellent condition. Orders under 2kg are usually dispatched with the Royal Mail. Orders over 2kg are usually dispatched by courier.

We pride ourselves with delivering a fast and efficient delivery service to all our customers.
Most orders for which all items are in stock are usually dispatched from Kallistra within 5 working days of receiving cleared funds, subject to delays resulting from holidays,illness or preparations for wargames shows.

For overseas delivery of Kallistra products you may be subject to import duties and taxes, these are payable upon receipt of the goods. Any additional charges for customs clearance must be covered by you. Please contact your local customs office for more information.

Important UK Royal Mail Postage Disclaimer